Thanks for shopping at CottonSpice Boutique. If you are not entirely satisfied with your purchase, we're here to help. Returns You have 3 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging with the tag attached. Your item needs to have a receipt or proof of purchase. Refunds Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your store credit. You will receive the credit within 2-3 working days after we have received the returned item. You will be able to use the store credit for your next purchase. Contact Us If you have any questions on how to return your item to us, contact us at 013-228 0273.